Shipping & Delivery Policy
Last Updated: 22 July 2024
At Printfiz, we are committed to delivering your orders quickly and securely. This Shipping & Delivery Policy outlines our shipping locations, delivery timelines, and associated charges.
Delivery Locations
Printfiz currently delivers across the United Arab Emirates and Saudi Arabia, including major cities such as Dubai, Abu Dhabi, Sharjah, Riyadh, and Jeddah.
We also support international shipping upon request, allowing customers worldwide to receive our custom printing and merchandise products.
Delivery Times
Standard Shipping
Estimated delivery time is 1–2 business days within the UAE and Saudi Arabia.
Express Shipping
Express delivery is available with an estimated delivery time of 1–2 business days, depending on the delivery location and order processing time.
International Shipping
International delivery timelines may vary depending on the destination country. Typically, shipments are delivered within 2–3 business days, although customs clearance procedures may occasionally affect delivery times.
Shipping Fees
UAE Delivery
Shipping within the UAE is charged at a flat rate of AED 50 per order.
International Delivery
Shipping fees for international orders start from AED 50, depending on the delivery destination and shipping method.
Same Day Delivery
For urgent orders within the UAE, same-day delivery may be available for an additional charge of AED 65, depending on the order time and delivery location.
Order Processing
Orders are typically processed within 2–3 business days after confirmation.
Please note:
- Customized or personalized products may require additional production time.
- Orders placed on weekends or public holidays will be processed on the next working day.
Order Tracking
Once your order has been shipped, you will receive an email notification containing your tracking information.
Customers can also track their orders through the “Track Order” section on our website using the provided tracking number.
Lost or Damaged Packages
Printfiz ensures that all packages are securely packed to minimize the risk of damage during transit.
If your package arrives damaged or is lost during delivery, please contact us within 48 hours of receiving the shipment. Our team will review the issue and arrange a replacement or refund according to our policy.
Third-Party Shipping Partners
In certain cases, Printfiz may work with trusted third-party logistics providers or suppliers to manage inventory and shipping operations. All partners are required to follow strict shipping and quality standards to ensure reliable delivery.
International Shipping
Printfiz offers international shipping to multiple countries, including:
United States, Singapore, Oman, Qatar, Andorra, Austria, Belgium, Croatia, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Montenegro, Netherlands, Slovakia, United Kingdom, Saudi Arabia, Australia, and Hong Kong.
Shipping fees for international orders start from AED 50, depending on the delivery location.
International Shipping Notes
- International shipments may be subject to import duties, taxes, and customs fees imposed by the destination country.
- These charges are the responsibility of the recipient.
- Printfiz is not responsible for delays caused by customs procedures.
Contact Information
Phone: +971 50 974 9719
Email: team@theprintfiz.com